Welcome to theFDClub! We are committed to delivering your favorite products to you in a timely and efficient manner. Here’s everything you need to know about our shipping policy:
1. General Shipping Information:
Processing Time: At theFDClub, we take pride in the craftsmanship of our custom-made products. To ensure the highest quality, each order is meticulously handcrafted with attention to detail. As such, our processing time typically ranges from 2 to 4 working days.. Processing time includes checking, packing, and sending your orders out. Please note that during peak seasons or promotional events, processing time may be longer.
2. Shipping Time and Costs:
Domestic Shipping: After processing, domestic orders usually take between [3 to 5 days] to arrive at their destination but can take longer from time to time, depending on the logistics provider and the final delivery location.
3. Shipping Confirmation and Order Tracking:
Once your order is on its way, you will receive a shipping confirmation email and SMS or WhatsApp message that includes a tracking number and link to track your package.
4. Damaged or Lost Orders:
We take great care in packaging your products. However, in the unlikely event that you receive a damaged item or if your package is lost, please contact us immediately at hello@thefourthdimension.club. We will work with you to resolve the issue promptly.
5. Changes to Shipping Policy:
Fourth Dimension Club reserves the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
For any additional questions or concerns about our shipping policy, please contact us at hello@thefourthdimension.club. We’re here to ensure your Klecksy experience is seamless and enjoyable!
