FAQs
Frequently Asked Questions
How do I pay for my order?
We accept UPI, credit and debit cards, net banking, and popular wallets. Cash on Delivery (COD) is available across India.
Is Cash on Delivery (COD) available?
Yes — COD is available across 29,000+ pincodes in India at no extra charge. Simply choose COD at checkout.
Is it safe to order online?
Yes. Payments are processed over SSL-encrypted pages directly by our payment provider. Your card details are never stored on our servers.
How long does delivery take?
Orders are printed fresh and dispatched within 2-3 working days. Delivery takes 3-7 working days depending on your pincode, with tracking shared on email and WhatsApp.
Is shipping free?
Yes, shipping is free across India on all standard orders.
Can I cancel or change my order?
Orders can be cancelled or modified within 3 hours of placement — after that, your item is already being printed. Message us as soon as possible and we'll do our best.
What is your return and replacement policy?
If your order arrives defective, damaged, or incorrect, contact us within 7 days of delivery with photos and we'll review and send a replacement. Because every item is printed on demand, we can't accept returns for change of mind — do check the size guide before ordering.
How do I choose the right size?
Every product page links to a detailed size chart in centimetres and inches. Our oversized fits are intentionally roomy — take your usual size for the full oversized look, or size down for a regular fit. Plus sizes up to 7XL are available on many designs.
Do you take bulk or custom orders?
Yes. Email hello@thefourthdimension.club with your design and quantities, and we'll reply with pricing and timelines.
